How did Pam become a People Booster?
There I was, in the back of a very hot minibus in Shanghai.
After a few years as a trainer in the public sector I 'adventured' into global sales training. That's how I came to be in China, with 12 Chinese business men in a hot minibus on the way back to the hotel at the end of a week spent training them how to sell more multi-million dollar engineering deals.
A light bulb came on: "I'm not happy"
The travel sounded glamorous and I had learnt how to deliver ultra-professional training workshops, but it was time for me to move on.
I wanted to focus on how people felt, thought and behaved; to teach them how to be less stressed and more confident. To help people not just work better but to feel good, even on a bad day.
And twenty years on, customers tell me they and their teams are still using my techniques long after the event is over and some have completely changed the way they behave, work and live.
Working out how you get stressed and what to do about it can be life changing. Add in some strategic strategies for wellbeing and you can change the culture of a whole workplace.
Way before I got on that bus
I started my working life as a qualified Nursery Nurse working with families in crisis then qualified as a Social Worker and worked for Barnardo's.
This foundation, in the complexity of early human development, started a fascination with mindset and behaviour.
Later, I studied NLP (neurolinguistic programming) with its co-creator Richard Bandler and Paul McKenna to Master Practitioner level. I use NLP in helping people shift easily into a positive mindset and to understand human behaviour and how teams work.
Most recently I've brought all the best parts of my work together by studying Neuroscience with Dr Lynda Shaw, accredited by The Royal Psychological Society. My understanding of the magic and mystery of humans has reached another level, meaning that my clients get a truly transformational experience.
I've now been working with people's hearts and minds, in one way or another, for nearly 30 years and the changes I've been a part of have blown me away.
In 2015 I became a Fellow of the Professional Speaking Association and in the same year won the EUOSHA award for Healthy Workplaces by helping Nottingham City Homes to address stress in the workplace.
I regularly talk on BBC radio and local TV about how to reduce stress and build confidence.
Why I love what I do now
When people say they've started to take their self-care seriously, that as a result of working with me they've stayed calm under challenging circumstances, dared go for a promotion or healed from burnout or health problems, I know I'm doing what I was put here to do.
Whether that's through a conference keynote, a workshop or executive coaching, or creating a whole new positive workplace culture with you, together we create a positive shift.
That's when I'm reminded that I was right not to get back on that bus!